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  2. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    Restoring your browser's default settings will also reset your browser's security settings. A reset may delete other saved info like bookmarks, stored passwords, and your homepage. Confirm what info your browser will eliminate before resetting and make sure to save any info you don't want to lose. • Restore your browser's default settings in Edge

  3. Download or update your web browser - AOL Help

    help.aol.com/articles/download-or-upgrade-your...

    Chrome - Get it for the first time or update your current version. • Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache.

  4. Clear cache on a web browser - AOL Help

    help.aol.com/articles/clear-cookies-cache...

    A browser's cache stores temporary website files which allows the site to load faster in future sessions. This data will be recreated every time you visit the webpage, though at times it can become corrupted. Clearing the cache deletes these files and fixes problems like outdated pages, websites freezing, and pages not loading or being ...

  5. AOL Shield Pro: Customizing Your Browser - AOL Help

    help.aol.com/articles/aol-shield-customizing...

    2. In the browser menu, click Settings. 3. At the bottom, under 'Default browser', click Make AOL Shield Pro the default browser. Windows 10 users also complete Steps 4-5. 4. On the Settings window that appears, in the right panel, scroll down to 'Web browser' and click the + sign next to 'Choose a default.' 5. In the menu that appears, click ...

  6. Fix problems with AOL not working on a mobile browser

    help.aol.com/articles/fix-problems-with-aol-not...

    If something is wrong with your mobile web browser, it can cause AOL websites to stop working. Get back to what you're doing by fixing the source of the problem.

  7. About error message 'We can't sign you in right now. Please ...

    help.aol.com/articles/error-message-we-cant-sign...

    © 2025 Yahoo. All rights reserved.

  8. Clear cookies on a web browser - AOL Help

    help.aol.com/articles/clear-cookies-on-a-web-browser

    Cookies are small files stored on your computer which remembers site data and makes logging in to these sites quicker and easier. If you encounter problems signing in to your AOL account, it may be due to an invalid cookie stored in your browser. Clearing the cookies in your browser will fix most of these problems.

  9. Troubleshoot a broadband internet connection - AOL Help

    help.aol.com/articles/troubleshooting-a...

    If you're using broadband (cable) internet and you can't connect, try the following troubleshooting steps in the order listed until you get up and running again. 1. Check if you can visit other sites with a different browser - If you can go to another site, the problem may be associated the browser you're using.