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  2. Protecting yourself from Microsoft tech support scams - AOL

    www.aol.com/protecting-yourself-microsoft-tech...

    Suspicious pop-up messages: Be cautious of pop-up warnings about viruses or system issues, especially those with countdown timers. Fake Microsoft Windows scam pop-up 9 Ways Scammers Can Use Your ...

  3. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams. Always go directly to AOL Help Central for legitimate AOL customer support. • Never click suspicious-looking links. Hover over hyperlinks with your cursor to preview the destination URL.

  4. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...

  5. Microsoft SmartScreen - Wikipedia

    en.wikipedia.org/wiki/Microsoft_SmartScreen

    SmartScreen Filter also analyses email messages from fraudulent and suspicious Web links. If such suspicious characteristics are found in an email, the message is either [clarification needed] directly sent to the Spam folder with a red information bar at the top of the message which warns of the suspect properties. SmartScreen also protects ...

  6. Virus hoax - Wikipedia

    en.wikipedia.org/wiki/Virus_hoax

    Do not forward hoax messages. Hoax warnings are typically scare alerts started by malicious people – and passed on by innocent individuals that think they are helping the community by spreading the warning. Corporate users can get rid of the hoax problem by simply setting a strict company guideline: End users must not forward virus alarms. Ever.

  7. Use AOL Official Mail to confirm legitimate AOL emails

    help.aol.com/articles/what-is-official-aol-mail

    When you open the message, you'll see the "Official Mail" banner above the details of the message. If you get a message that seems like it's from AOL, but it doesn't have those 2 indicators, and it isn't alternatively marked as AOL Certified Mail, it might be a fake email. Make sure you immediately mark it as spam and don't click on any links ...

  8. Technical support scam - Wikipedia

    en.wikipedia.org/wiki/Technical_support_scam

    Legal action has been taken against some companies carrying out technical support scams. [56] In December 2014, Microsoft filed a lawsuit against a California-based company operating such scams for "misusing Microsoft's name and trademarks" and "creating security issues for victims by gaining access to their computers and installing malicious ...

  9. Consumer Ally Scam Alert: Microsoft Is Not Calling You - AOL

    www.aol.com/news/2011-02-01-consumer-ally-scam...

    People pretending to be Microsoft employees are calling homeowners and telling them their computer has a "serious virus." But to "fix" the problem, people are being told to pay a fee and give the ...

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