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A typical relay service conversation. A telecommunications relay service, also known as TRS, relay service, or IP-relay, or Web-based relay service, is an operator service that allows people who are deaf, hard of hearing, deafblind, or have a speech disorder to place calls to standard telephone users via a keyboard or assistive device.
Ahead are the best phones for people who are hard of hearing. Get the full scoop on cell phones, amplified devices, and caption phones that are all designed to make communicating easier and simpler.
Similar to Voice Carry Over Telephone (VCO), The Internet Protocol (IP) Relay Service is used by Deaf or Hard of Hearing people can use the phone, but sometimes they cannot hear and don't understand voices on the phone. IP relay is accessible through the internet and allows the person to communicate by text.
In certain countries, there are systems in place so that a deaf person can communicate with a hearing person on an ordinary voice phone using a human relay operator. There are also "carry-over" services, enabling people who can hear but cannot speak ("hearing carry-over," a.k.a. "HCO"), or people who cannot hear but are able to speak ("voice ...
Caption phones like CaptionCall by Sorenson offer a no-cost to the user with hearing loss who needs captions to communicate over the phone, real-time, caption service, delivered right to your ...
A video relay service (VRS), also sometimes known as a video interpreting service (VIS), is a video telecommunication service that allows deaf, hard-of-hearing, and speech-impaired (D-HOH-SI) individuals to communicate over video telephones and similar technologies with hearing people in real-time, via a sign language interpreter.
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