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  2. Organizational citizenship behavior - Wikipedia

    en.wikipedia.org/wiki/Organizational_citizenship...

    The third step involved administering the scale to a group of 67 students who had managerial experience. The students were asked to complete the scale while thinking of someone who currently, or had in the past, worked for them. Students then described the person's work behavior and their responses to the scale items.

  3. Work etiquette - Wikipedia

    en.wikipedia.org/wiki/Work_etiquette

    Work etiquette is a code that governs the expectations of social behavior in a workplace. This code is put in place to "respect and protect time, people, and processes." [1] There is no universal agreement about a standard work etiquette, which may vary from one environment to another. Work etiquette includes a wide range of aspects such as ...

  4. Value of work, responsibility, desire to learn - here's one ...

    www.aol.com/value-responsibility-desire-learn...

    4-H youth see you have to put hard work in. You may not always walk out with a ribbon, but as long as you tried your best, that’s what matters most. Value of work, responsibility, desire to ...

  5. Competence (human resources) - Wikipedia

    en.wikipedia.org/wiki/Competence_(human_resources)

    For a university student, for example, the primary tasks could be handling theory, methods or the information of an assignment. In emergencies, competent people may react to a situation following behaviors they have previously found successful.

  6. Professional communication - Wikipedia

    en.wikipedia.org/wiki/Professional_communication

    Professional communication draws on theories from fields as different as rhetoric and science, psychology and philosophy, sociology and linguistics.. Much of professional communication theory is a practical blend of traditional communication theory, technical writing, rhetorical theory, adult learning theory, and ethics.

  7. Emotional labor - Wikipedia

    en.wikipedia.org/wiki/Emotional_labor

    Emotional labor is the process of managing feelings and expressions to fulfill the emotional requirements of a job. [1] [2] More specifically, workers are expected to regulate their personas during interactions with customers, co-workers, clients, and managers.

  8. Work motivation - Wikipedia

    en.wikipedia.org/wiki/Work_motivation

    An example would be to allow workers to take some risks and not punish them if the risks leads to unsuccessful outcomes. "In short, work engagement can be thought of as an interaction of individuals and work. Engagement can occur when both facilitate each other, and engagement will not occur when either (or both) thwarts each other."

  9. Employee motivation - Wikipedia

    en.wikipedia.org/wiki/Employee_motivation

    Employee motivation is an intrinsic and internal drive to put forth the necessary effort and action towards work-related activities. It has been broadly defined as the "psychological forces that determine the direction of a person's behavior in an organisation, a person's level of effort and a person's level of persistence". [1]