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If you're caught in a loop where the sign-in screen keeps reappearing after you click "Sign in," you'll need to reset the "sign-in" cookie. After entering your username on the sign-in page, click Not you? Enter your username and password. Click Sign in. If that doesn't fix the problem, try these steps and attempt to sign in after each one:
If AOL Desktop Gold is running slowly, try the solutions listed below. After trying a solution, please see if the problem with your Desktop Gold is fixed. If it's not, please continue to the next solution until the problem is fixed. Exit and restart Desktop Gold • If the issue still exists, proceed to the next step.
If you've cleared the cache in your web browser, but are still experiencing issues, you may need to restore its original settings.This can remove adware, get rid of extensions you didn't install, and improve overall performance.
Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address
Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
In the case of the latter, however, the computer will not be able to boot, even into safe mode. [2] [3] Booting from another device and uncompressing the files will usually solve this problem. In late 2009, several new reports of the black screen in Windows XP, Windows Vista, and Windows 7 emerged.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.