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2. Information technology management - Wikipedia

   en.wikipedia.org/wiki/Information_technology...

   IT managers have a lot in common with project managers but their main difference is one of focus: an IT manager is responsible and accountable for an ongoing program of IT services while the project manager's responsibility and accountability are both limited to a project with a clear start and end date. [18]

3. Job description - Wikipedia

   en.wikipedia.org/wiki/Job_description

   A job description or JD is a written narrative that describes the general tasks, or other related duties, and responsibilities of a position. It may specify the functionary to whom the position reports, specifications such as the qualifications or skills needed by the person in the job, information about the equipment, tools and work aids used, working conditions, physical demands, and a ...

4. IT service management - Wikipedia

   en.wikipedia.org/wiki/IT_service_management

   A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.

5. AOL - Finance News & Latest Business Headlines - AOL.com

   www.aol.com/careers

   Ample job opportunities, low unemployment and reasonable commute times make this the top U.S. state for job seekers, analysis finds. People 4 months ago

6. Sample Resume: IT Project Manager - AOL

   www.aol.com/news/2010-04-18-sample-resume-it...

   Over my career I have come into contact with thousands of people who do great things at work every day. But you would never know it if you looked at their resumes. People can usually articulate ...

7. System administrator - Wikipedia

   en.wikipedia.org/wiki/System_administrator

   An IT administrator, system administrator, sysadmin, or admin is a person who is responsible for the upkeep, configuration, and reliable operation of computer systems, especially multi-user computers, such as servers.