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As BT no longer has a monopoly of internal wiring, they make a substantial charge if a fault reported to them is found to be in the customer's internal/domestic wiring. It is therefore important for the customer to have the facility to check whether a fault is in their internal wiring/equipment or externally in BT's cabling or systems.
BT Redcare is the largest supplier of alarm signalling services for security and fire in the UK. It was established over thirty years ago, and works with both the business and domestic markets. Redcare is a widely deployed service from BT, used in the UK. Redcare signalling is fitted by alarm installation companies (“installers”), then ...
The Customer Service System (CSS) of the BT Group (previously British Telecommunications) is the core operational support system for BT, bringing in 70% of income for the company (figures from 1997). BT rolled out CSS nationally in 1989 and provided an integrated system for telephony—order handling, repair handling and billing.
Landline service is typically provided through the outside plant of a telephone company's central office, or wire center. The outside plant comprises tiers of cabling between distribution points in the exchange area, so that a single pair of copper wire, or an optical fiber, reaches each subscriber location, such as a home or office, at the network interface.
Mantis Bug Tracker is a free and open source, web-based bug tracking system.The most common use of MantisBT is to track software defects.However, MantisBT is often configured by users to serve as a more generic issue tracking system and project management tool.
Fault mimics to present to the exchange's test equipment. An analogue modem to receive data calls for remote diagnostics. A battery backed real-time clock and memory to store the time and type of fault events like bit errors. A 25-pin RS232 connector for local access to the SMAC card's diagnostic logs.
The Answer 1571 service, a cut-down version of BT Group's Call Minder service, allows a calling party to leave messages when the called party is engaged or does not answer within a fixed number of rings. The system allows for the storage of up to 20 messages, each of which can be up to 2 minutes long, for up to 60 days (or 20 days once they ...
The software tool SnoopSnitch can warn when certain SS7 attacks occur against a phone, [20] and detect IMSI-catchers that allow call interception and other activities. [ 21 ] [ 22 ] In February 2016, 30% of the network of the largest mobile operator in Norway, Telenor , became unstable due to "unusual SS7 signaling from another European operator".