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  2. Complaint system - Wikipedia

    en.wikipedia.org/wiki/Complaint_system

    A complaint system (also known as a conflict management system, internal conflict management system, integrated conflict management system, [1] or dispute resolution system) is a set of procedures used in organizations to address complaints and resolve disputes.

  3. Construction management - Wikipedia

    en.wikipedia.org/wiki/Construction_management

    Construction Management education comes in a variety of formats: formal degree programs (two-year associate degree; four-year baccalaureate degree, master's degree, project management, operations management engineer degree, doctor of philosophy degree, postdoctoral researcher); on-the-job-training; and continuing education and professional ...

  4. Design–build - Wikipedia

    en.wikipedia.org/wiki/Design–build

    Architect-led design–build projects are those in which interdisciplinary teams of architects and building trades professionals collaborate in an agile management process, where design strategy and construction expertise are seamlessly integrated, and the architect, as owner-advocate, project-steward and team-leader, ensures high fidelity ...

  5. Defensive strategy (marketing) - Wikipedia

    en.wikipedia.org/wiki/Defensive_strategy_(marketing)

    Defensive strategy is defined as a marketing tool that helps companies to retain valuable customers that can be taken away by competitors. [1] Competitors can be defined as other firms that are located in the same market category or sell similar products to the same segment of people. [ 1 ]

  6. Engineering, procurement, and construction - Wikipedia

    en.wikipedia.org/wiki/Engineering,_procurement...

    The EPC contractor coordinates all design, procurement and construction work and ensures that the whole project is completed as required and in time. They may or may not undertake actual site work. EPC companies are often used in large-scale projects, such as power plants, refineries, chemical processing facilities, infrastructure projects, and ...

  7. Glossary of project management - Wikipedia

    en.wikipedia.org/wiki/Glossary_of_project_management

    Management process is a process of planning and controlling the performance or execution of any type of activity. Management science (MS), is the discipline of using mathematical modeling and other analytical methods, to help make better business management decisions. Megaproject is an extremely large-scale investment project.

  8. Regulatory compliance - Wikipedia

    en.wikipedia.org/wiki/Regulatory_compliance

    The International Organization for Standardization (ISO) and its ISO 37301:2021 (which deprecates ISO 19600:2014) standard is one of the primary international standards for how businesses handle regulatory compliance, providing a reminder of how compliance and risk should operate together, as "colleagues" sharing a common framework with some nuances to account for their differences.

  9. Council for Estate Agencies - Wikipedia

    en.wikipedia.org/wiki/Council_for_Estate_Agencies

    The CEA also assesses and investigates complaints of breaches or infringements of its laws and regulations through a complaint management process. For contractual disputes, consumers can make use of the Dispute Resolution Scheme if they have signed a prescribed estate agency agreement with a property agent.