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Citizens Advice [n 1] (previously Citizens Advice Bureau [9] [n 2] and also known as Cyngor ar Bopeth [n 3] in Welsh [10]) is a British independent organisation specialising in confidential information and advice to assist people with legal, debt, consumer, housing and other problems in the United Kingdom.
Telephone appointments were provided through The Pensions Advisory Service (TPAS), which was replaced in 2019 by the Money and Pensions Service, and face to face appointments through Citizens Advice. Appointments are delivered by over 150 guidance specialists whose training has been accredited by the Chartered Insurance Institute (CII) or the ...
Citizens advice organisations based upon the United Kingdom advice charity can be found in Spain, Gibraltar, New Zealand, Australia and the Channel Islands. Organisations based on the British Citizens Advice charity exist in a number of jurisdictions outside the United Kingdom. Although none of these organisations is controlled by the British ...
Citizens Advice Edinburgh (CAE), is a registered charity (number SC038195), based in Edinburgh, Scotland.Founded in 1939, Citizens Advice Edinburgh is a member of the Scottish Association of Citizens Advice Bureaux, and provides free, confidential, independent and impartial advice to Edinburgh residents.
Some local authorities and voluntary sector organisations, such as the Citizens Advice Bureau, employ paid or volunteer welfare rights advisers.These advisers usually offer free, impartial and independent advice, information and support on all aspects of social security benefits and tax credits, including free representation at a First-tier Tribunal and Upper Tribunal, which are administered ...
The Witness Service (also known as Citizens Advice Witness Service [1]) is a service in England and Wales for witnesses who have to give evidence in criminal courts. [1] The Witness Service offers practical and emotional support and is a free service. [ 2 ]
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CAS launched a national helpline in 2005, called Citizens Advice Direct, staff were based in Glasgow city centre. [ 1 ] In 2012 a study showed that most of CAS's activity was the provision of advice across five areas: benefits, debt, employment, housing and relationship. [ 2 ]