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When Microsoft sold Tellme to 24/7 Inc in 2012, the number changed to the non-toll-free (408) 752-8052, rebranded as The Information Line. [11] In September 2019, the service was revamped and rebranded again as Voice Info, with once again a toll-free number (866) 895-3124, [ 12 ] however this number was deactivated in July 2020. [ 13 ]
Get Help, known as Contact Support before the Windows 10 Creators Update, [2] is a built-in interface for communicating with Microsoft customer service employees over the Internet. The opening screen requests that the user specify a product and explain a problem with it.