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In January 2008, PC Magazine reviewed MagicJack [6] and rated it as "Very Good," awarding it their Editors' Choice accolade. However, after receiving numerous complaints about the device's customer support, PC Magazine reassessed MagicJack in February 2009 [7] and downgraded its rating to "Good," criticizing the company's technical support as "severely lacking."
AT&T said it plans to eliminate traditional phone landline service in 20 of its 21 states by 2029.
The ACSI indicates that almost half of all cable customers (regardless of company) have registered complaints, and that cable is the only industry to score below 60 in the ACSI. [1] Comcast's customer service rating by the ACSI surveys indicate that the company's customer service has never improved since the surveys began in 2001.
“Unfortunately, some regions don’t have effective cell coverage or broadband internet yet but do have landline coverage,” said Blacklock, of the rural California representatives group.
Mobile virtual network operators (MVNOs) in the United States lease wireless telephone and data service from the four major cellular carriers in the country—AT&T Mobility, Boost Mobile, T-Mobile US, and Verizon—and offer various levels of free and/or paid talk, text and data services to their customers.
Landline cord-cutters: 'The young and the restless' Researchers found that cutting the cord says something about who you are. One trait stood out: The boldness it took to go wireless, at a time ...
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