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But the lawsuit says it often takes longer, saying more than 578,000 people trying to cancel their subscriptions by phone during 2019 and 2021 abandoned their efforts while waiting in the queue.
Per SiriusXM data cited in the lawsuit, it took subscribers an average of 11.5 minutes to cancel by phone and 30 minutes to cancel online. According to SiriusXM, many of the statistics cited in ...
If that was done through the Sirius XM app of your Apple iPhone or Android phone, you need to use that system's app store to cancel your service. Other third-party resellers include Roku and T ...
Should you still wish to cancel your premium subscription, follow these steps: Sign into MyAccount. If you aren't already on your Subscriptions page, click My Services | My Subscriptions. Click Manage next to the plan you'd like to cancel. Click Cancel Billing. Select a reason for canceling. Click the cancel link at the bottom of the page.
Sirius made Playboy Radio free of charge, though subscribers could "opt-in" to access stream of the channel online. Sirius moved Playboy Radio to channel 102 on both services on May 4, 2011. [1] [2] Following the Sirius / XM merger, Playboy Radio returned to XM on September 30, 2008 as part of its "Best of Sirius" package and broadcast on ...
James sued Sirius last December, saying the New York-based company's own data showed subscribers spent an average 11-1/2 minutes to cancel by phone and 30 minutes to cancel online. She said Sirius ...
MLB Home Plate launched in February 2005, as an incentive to entertain the new listeners who signed up for XM's Major League Baseball deal when the games were not on. MLB Network Radio is carried on XM channel 89, and was added to the "Best of XM" package on Sirius Satellite Radio on December 10, 2008, airing on channel 209.
An investigation by James’ office found that SiriusXM “forces its subscribers to call or chat online with an agent to cancel a subscription, then deliberately draws out those interactions as ...
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