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  2. Automated attendant - Wikipedia

    en.wikipedia.org/wiki/Automated_attendant

    In telephony, an automated attendant (also auto attendant, auto-attendant, autoattendant, automatic phone menus, AA, or virtual receptionist) allows callers to be automatically transferred to an extension without the intervention of an operator/receptionist. Many AAs will also offer a simple menu system ("for sales, press 1, for service, press ...

  3. Call processing - Wikipedia

    en.wikipedia.org/wiki/Call_processing

    See also Automated attendant. The end-to-end sequence of operations performed by a network from the instant a call attempt is initiated until the instant the call release is completed. In data transmission , the operations required to complete all three phases of an information transfer transaction.

  4. List of telephony terminology - Wikipedia

    en.wikipedia.org/wiki/List_of_telephony_terminology

    Call originator - (or calling party, caller or A-party) a person or device that initiates a telephone call by dialling a telephone number.; Call waiting - a system that notifies a caller of another incoming telephone call by sounding a sound in the earpiece.

  5. Interactive voice response - Wikipedia

    en.wikipedia.org/wiki/Interactive_voice_response

    In combination with systems such an automated attendant and automatic call distributor (ACD), call routing can be optimized for a better caller experience and workforce efficiency. IVR systems are often combined with automated attendant functionality. The term voice response unit (VRU) is sometimes used as well. [2]

  6. Extension (telephone) - Wikipedia

    en.wikipedia.org/wiki/Extension_(telephone)

    Within the PBX, the user merely dials the extension number to reach any other user directly. For inbound calls, a switchboard operator or automated attendant may request the number of the desired extension or the call may be completed with direct inbound dialing, if outside numbers are assigned to individual extensions.

  7. Use POP or IMAP to sync AOL Mail on a third-party app or ...

    help.aol.com/articles/how-do-i-use-other-email...

    Most email software and applications have an account settings menu where you'll need to update the IMAP or POP3 settings. When entering your account info, make sure you use your full email address, including @aol.com, and that the SSL encryption is enabled for incoming and outgoing mail.

  8. Call setup - Wikipedia

    en.wikipedia.org/wiki/Call_setup

    The term call set-up time has the following meanings: The overall length of time required to establish a circuit -switched call between users. For data communication , the overall length of time required to establish a circuit-switched call between terminals; i.e., the time from the initiation of a call request to the beginning of the call ...

  9. Don't get fooled by fake phone updates and notifications

    www.aol.com/news/dont-fooled-fake-phone-updates...

    "When you click on an app on your phone, and you get a message that it needs to be updated, click here, can you trust that this is legit? Or should you close out and go to the App Store?" Or ...

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