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If your third-party email app is having issues connecting, sending, or receiving emails, you may need to reconfigure your account or update the app. Use these steps to identify and fix the source of the problem. Troubleshoot any problems with your account
If you see an image challenge question when sending mail, you should just be able to complete the challenge then send mail. If, however, you correctly answer the image challenge and still can't send mail, it could be a sign of a more serious issue with your account, which may require additional steps to secure your account.
• Rich Text/HTML Create a signature and enable Rich Text/HTML editing to use your preferred font and color. • Display Name Enter the name you want displayed when you send an email. • Sending Choose how you want your sent messages checked: • Select if you want messages checked for spelling before sending.
Unfortunately, other than waiting, you won't be able to determine if the message is delayed or undeliverable. If possible, ask the sender to resend the message to see if you can get the message a second time. Check for emails in your Spam folder
If you're repeatedly getting delivery failure errors when sending messages to AOL Mail customers, it is most likely due to spam blocking on AOL's servers. While you may be following at the rules for sending mail, it's likely the address you're sending mail from is hosted on a server our system had identified as "abusive".
Verified for version 4.4 and later. 1. Open the Settings app. 2. Tap Apps. 3. Tap AOL. 4. Tap Force Stop. 5. If prompted, tap Force Stop again to confirm. 6. Relaunch the app and attempt to reproduce the issue.
Learn how to reset filter and app settings so emails go to your Inbox and not the Trash folder.
Verified for iOS 9.3 and later. 1. Double press the Home button or swipe up and hold. 2. Swipe up on the image of the app. 3. Re-launch the app and attempt to reproduce the issue.