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2. Next to "2-Step Verification," click Turn on 2SV. 3. Click Get started. 4. Select Authenticator app for your 2-step verification method.-To see this option, you'll need to have at least 2 recovery methods on your account . 5. Click Continue. 6. Scan the QR code using your authenticator app. 7. Click Continue. 8. Enter the code shown in your ...
If there's something unusual about your sign in or recent activity, we'll ask you to go through another verification step after you've entered the correct password. This is an important security feature that helps to protect your account from unauthorized access.
Sign in and go to the AOL Account security page.; Under "2-Step Verification," click Turn on.; Click Security Key.; Follow the onscreen steps to add your Security Key. Add additional recovery methods in case your Security Key is lost.
Sign in to the AOL Account Security page.; Scroll to the bottom of the page. Click Add email or Add phone number.; Follow the on-screen prompts to enter and verify your new recovery info.
If you see an image challenge question when sending mail, you should just be able to complete the challenge then send mail. If, however, you correctly answer the image challenge and still can't send mail, it could be a sign of a more serious issue with your account, which may require additional steps to secure your account.
If you've activated 2-step verification for your AOL account, you'll need to generate and use an "app password" to access AOL Mail from these apps. Check your IMAP settings If your AOL Mail isn't sending or receiving mail properly, you'll need to make sure your IMAP or POP settings are correct .
• Your inbox is full of MAILER-DAEMON notices for messages you didn't send. • Your Address Book contacts have been erased or there are new contacts you didn't add. Review your AOL Mail settings. Hackers may change the settings in your AOL Mail account to disrupt your inbox or get copies of your emails.
Use this guide to get the info you need about AOL billing, including how to update your method of payment, how to view your bill and how to contact AOL if you have questions about your account. Account Management · Feb 4, 2025