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  2. Restart the computer and close programs on Mac - AOL Help

    help.aol.com/articles/restart-the-computer-and...

    1. Click the Apple menu, and then click Shut Down.. Note: Wait for 20 seconds, and then turn on the computer. 2. On the keyboard, hold down the Command and Option keys, and then tap the esc key.

  3. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    If you're having problems reading and retrieving your AOL Mail, the following troubleshooting steps: Use AOL Basic Mail. AOL Basic Mail gives you a way to see your emails in a simpler layout. This can often help when you're having problems retrieving mail on a slower connection speed. Reset your web settings

  4. AOL Mail

    mail.aol.com

    Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

  5. Fix problems signing in to AOL Mail

    help.aol.com/.../fix-problems-signing-in-to-aol-mail

    If you use a firewall and are getting a blank page when trying to access AOL Mail, you may need to disable your pop-up blocking software or add AOL to your allowlist. While you'll need to contact your software vendor for specifics to your software, most browsers will allow you a temporary bypass by holding down the Shift key as you click web ...

  6. Fix problems sending AOL Mail

    help.aol.com/articles/aol-mail-troubleshooting

    If you're having problems sending mail, there are a few troubleshooting steps you can take to fix the problem. Restart your computer: If you haven't shut down your computer in a while, we recommend that you begin troubleshooting by restarting your computer.

  7. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    This can remove adware, get rid of extensions you didn't install, and improve overall performance. Restoring your browser's default settings will also reset your browser's security settings. A reset may delete other saved info like bookmarks, stored passwords, and your homepage.

  8. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    Close Desktop Gold and relaunch • Open task manaager • End task on ALL "AOL Desktop.exe" • Open Desktop Gold • If the issue still exists, proceed to the next step. Restart the computer • Restart your computer and restart Desktop Gold • If the issue still exists, proceed to the next step. Uninstall/Reinstall Desktop Gold

  9. Close all third-party applications on Mac - AOL Help

    help.aol.com/articles/close-all-third-party...

    1. Hold down the Command and Option keys, and then tap the esc key on your keyboard to launch the Force Quit Applications window.. 2. In the Force Quit Applications window, select any program except Finder, and then click Force Quit.