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  2. Clinical supervision - Wikipedia

    en.wikipedia.org/wiki/Clinical_supervision

    Perhaps the single most defining characteristic of evidence-based CBT supervision is the active and routine commitment to research methods and findings: where other approaches refer to theory and clinical/supervisory experience for guidance, evidence-based CBT supervision appeals ultimately to 'the data'.

  3. Supervision - Wikipedia

    en.wikipedia.org/wiki/Supervision

    Supervision is the act or function of overseeing something or somebody. It is the process that involves guiding, instructing and correcting someone. [2] A person who performs supervision is a "supervisor", but does not always have the formal title of supervisor. A person who is getting supervision is the "supervisee".

  4. Supervisor - Wikipedia

    en.wikipedia.org/wiki/Supervisor

    A supervisor, or lead, (also known as foreman, boss, overseer, facilitator, monitor, area coordinator, line-manager or sometimes gaffer) is the job title of a lower-level management position and role that is primarily based on authority over workers or a workplace. [1]

  5. Experience management - Wikipedia

    en.wikipedia.org/wiki/Experience_management

    Experience management is an effort by organizations to measure and improve the experiences they provide to customers as well as stakeholders like vendors, suppliers, employees, and shareholders. The concept posits that experiences comprise distinct economic offerings that create economic value and competitive advantage .

  6. Customer experience - Wikipedia

    en.wikipedia.org/wiki/Customer_experience

    Sales experience is a subset of the customer experience. Whereas customer experience encompasses the sum of all interactions between an organization and a customer over the entire relationship, sales experience is focused exclusively on the interactions that take place during the sales process and up to the point that a customer decides to buy.

  7. Middle management - Wikipedia

    en.wikipedia.org/wiki/Middle_management

    Middle management is the intermediate management level of a hierarchical organization that is subordinate to the executive management and responsible for "team leading" line managers and/or "specialist" line managers. Middle management is indirectly (through line management) responsible for junior staff performance and productivity.

  8. Chief experience officer - Wikipedia

    en.wikipedia.org/wiki/Chief_Experience_Officer

    A chief experience officer (CXO) is an executive responsible for the overall experience of an organization's products and services.As user experience (UX) is quickly becoming a key differentiator in the modern business landscape, [1] the CXO is charged with bringing holistic experience design to the boardroom and making it an intrinsic part of the company's strategy and culture.

  9. Span of control - Wikipedia

    en.wikipedia.org/wiki/Span_of_control

    The first to develop a more general theory of management was Henry Fayol, who had gathered empirical experience during his time as general manager of a coal and steel company, the Commentary-Fourchambault Company. He was the first to add a managerial perspective to the problem of organizational governance.