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  2. Download, install, or uninstall AOL Desktop Gold - AOL Help

    help.aol.com/articles/aol-desktop-downloading...

    Learn how to download and install or uninstall the Desktop Gold software and if your computer meets the system requirements.

  3. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    Restart the computer • If you haven't recently restarted your computer or you don't restart your computer very often, we recommend that you restart the computer. This helps clear the internal memory (RAM), which often resolves many issues.

  4. AOL Help

    help.aol.com

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  5. Software incompatibility - Wikipedia

    en.wikipedia.org/wiki/Software_incompatibility

    Software compatibility is a characteristic of software components or systems which can operate satisfactorily together on the same computer, or on different computers linked by a computer network. It is possible that some software components or systems may be compatible in one environment and incompatible in another.

  6. DLL hell - Wikipedia

    en.wikipedia.org/wiki/DLL_Hell

    DLL hell was a very common phenomenon on pre-Windows NT versions of Microsoft operating systems, the primary cause being that the 16-bit operating systems did not restrict processes to their own memory space, thereby not allowing them to load their own version of a shared module that they were compatible with.

  7. Computer compatibility - Wikipedia

    en.wikipedia.org/wiki/Computer_compatibility

    Software compatibility can refer to the compatibility that a particular software has running on a particular CPU architecture such as Intel or PowerPC. [1] Software compatibility can also refer to ability for the software to run on a particular operating system. Very rarely is a compiled software compatible with multiple different CPU ...

  8. Premium Tech Support with Assist by AOL | AOL Products

    www.aol.com/products/tech-support/assist

    Our tech experts know all about Windows PCs; Apple computers running Mac OS 10.6 and above; and any brand of smartphone (iPhone, Samsung, HTC), tablet (iPad, Kindle, Surface), or smart TV.

  9. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    If your firewall software isn't on the list linked, you will need to contact your firewall software provider for additional info. Disable Protected Mode in Internet Explorer. Protected mode is enable by default and may interfere with AOL Mail. If you're continuing to have trouble accessing mail, turn Protected Mode off: 1. Click Tools. 2.