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  2. Bug tracking system - Wikipedia

    en.wikipedia.org/wiki/Bug_tracking_system

    A major component of a bug tracking system is a database that records facts about known bugs. Facts may include the time a bug was reported, its severity, the erroneous program behavior, and details on how to reproduce the bug; as well as the identity of the person who reported it and any programmers who may be working on fixing it.

  3. Microservices - Wikipedia

    en.wikipedia.org/wiki/Microservices

    In software engineering, a microservice architecture is an architectural pattern that organizes an application into a collection of loosely coupled, fine-grained services that communicate through lightweight protocols. This pattern is characterized by the ability to develop and deploy services independently, improving modularity, scalability ...

  4. Service-oriented architecture - Wikipedia

    en.wikipedia.org/wiki/Service-oriented_architecture

    Separation promotes the decoupling of services from consuming projects. This encourages good design insofar as the service is designed without knowing who its consumers are. Documentation and test artifacts of the service are not embedded within the detail of the larger project. This is important when the service needs to be reused later.

  5. Questionnaire - Wikipedia

    en.wikipedia.org/wiki/Questionnaire

    A basic questionnaire in Thai. A questionnaire is a research instrument that consists of a set of questions (or other types of prompts) for the purpose of gathering information from respondents through survey or statistical study. A research questionnaire is typically a mix of close-ended questions and open-ended questions.

  6. Grey problem - Wikipedia

    en.wikipedia.org/wiki/Grey_problem

    ITIL Service Operations implies that grey problems should be handled through a Problem Solving Group under the direction of the Problem Management function. In practice, even those IT organisations that have adopted ITIL rarely have a procedure to handle a grey problem, leaving it to bounce between Technical Support Teams as each denies that their technology is to blame.

  7. Windows Error Reporting - Wikipedia

    en.wikipedia.org/wiki/Windows_Error_Reporting

    The Problem Reports and Solutions Control Panel applet was replaced by the Maintenance section of the Action Center on Windows 7 and Server 2008 R2.. A new app, Problem Steps Recorder (PSR.exe), is available on all builds of Windows 7 and enables the collection of the actions performed by a user while encountering a crash so that testers and developers can reproduce the situation for analysis ...