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A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites.
Consumer Reports (CR), formerly Consumers Union (CU), is an American nonprofit consumer organization dedicated to independent product testing, investigative journalism, consumer-oriented research, public education, and consumer advocacy.
In January 2017, the NKBA released its "Estimated Market Value for the Kitchen and Bath Remodeling and New Residential Construction Markets" [7] report that found that the $134 billion industry is segmented into a kitchen and bath remodel and replacement market of $85 billion for existing homes, and a similar market for new homes of $48.6 billion.
A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a problem with a product or service.
The Consumer Review Fairness Act of 2016, signed into law by President Barack Obama on December 14, 2016, is a federal consumer protection statute banning the use of gag clauses in non-negotiable consumer form contracts.
Bath & Body Works apologized for selling a winter-themed candle that came under scrutiny for label imagery that drew comparisons to Ku Klux Klan hoods, according to multiple reports. The candle ...
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