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LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities. [1]It was first launched in 2002 [2] [3] and is currently developed and offered in a SaaS (software as a service) business model by Text.
Amazon Lex is a service for building conversational interfaces into any application using voice and text. [1] It powers the Amazon Alexa virtual assistant.In April 2017, the platform was released to the developer community, and suggested that it could be used for conversational interfaces (chatbots or otherwise) including Web, mobile apps, robots, toys, drones, and more.
Here are a few things to look for in a paid live support subscription: Is it really live, or is it just chat? – So many customer service centers have switched to chat or an automated bot as ...
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The post What Is Amazon’s Alexa and What Can It Do? appeared first on Reader's Digest. Skip to main content. Subscriptions; Animals. Business. Entertainment. Fitness. Food. Games. Health ...