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Complaints against US airlines rose by nearly 29 percent in 2023, but not all carriers came in for the same level of passenger discontent. ... Frontier had 33 complaints for every 100,000 ...
Frontier Airlines saw the highest rate of passenger complaints among U.S. carriers in 2022, a year that became one of the most disruptive for flyers on record.
In 2020, United Airlines had the most refund-related complaints filed with DOT — more than 10,000 — although smaller Frontier had a higher rate of complaints.
Frontier Airlines did not immediately respond to a request for comment from BI about the lawsuit. The plaintiffs accused the airline of negligence and asked for at least $15,000 in both general ...
Frontier Airlines is a major American ultra low-cost airline [20] ... especially due to its rate of customer complaints and bumped passengers. ...
Frontier Airlines and five foreign carriers have agreed to refund more than $600 million combined to travelers whose trips were canceled or significantly delayed since the start of the pandemic ...
"Those two airlines [Frontier and United] had a chronic problem with not paying refunds," McGee told CBS MoneyWatch. Passenger complaints soar as airlines may still owe travelers upwards of $20 ...
A Frontier Airlines passenger faces federal charges after an incident aboard a plane after landing at Philadelphia International Airport. ... The complaint says Huertas had two alcoholic drinks on ...