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  2. Lead management - Wikipedia

    en.wikipedia.org/wiki/Lead_management

    Lead management is a set of methodologies, systems, and practices designed to generate new potential business clientele, generally operated through a variety of marketing campaigns or programs. Lead management facilitates a business's connection between its outgoing consumer advertising and the responses to that advertising.

  3. eCRM - Wikipedia

    en.wikipedia.org/wiki/ECRM

    Several CRM software packages exist that can help companies in deploying CRM activities. Besides choosing one of these packages, companies can also choose to design and build their own solutions. In order to implement CRM in an effective way, one needs to consider the following factors: Create a customer-focused culture in the organization.

  4. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    CRM systems that track and measure marketing campaigns over multiple networks, tracking customer analysis by customer clicks and sales. Some CRM software is available as a software as a service (SaaS), delivered via the internet and accessed via a web browser instead of being installed on a local computer. Businesses using the software do not ...

  5. Software review - Wikipedia

    en.wikipedia.org/wiki/Software_review

    Software peer reviews are conducted by one or more colleagues of the author, to evaluate the technical content and/or quality of the work. [2] Software management reviews are conducted by management representatives to evaluate the status of work done and to make decisions regarding downstream activities.

  6. Customer data platform - Wikipedia

    en.wikipedia.org/wiki/Customer_data_platform

    Use deterministic key matching to track customers and build anonymous profiles across digital channels. Data updates: Continuously processes batch and streaming data to keep profiles up to date and accurate. Updates customer profiles via batch process every one or two days. Data maintenance: Maintains customer golden records that persist over time.

  7. Software inspection - Wikipedia

    en.wikipedia.org/wiki/Software_inspection

    A collection of coordinated knowledge, skills, and behaviors facilitates the best possible practice of Peer Reviews. The elements of Peer Reviews include the structured review process, standard of excellence product checklists, defined roles of participants, and the forms and reports. Software inspections are the most rigorous form of Peer ...

  8. Consumer relationship system - Wikipedia

    en.wikipedia.org/wiki/Consumer_relationship_system

    Consumer relationship systems (CRS) are specialized customer relationship management (CRM) software applications that are used to handle a company's dealings with its customers. [1] Current consumer relationship systems integrate the software with telephone and call recording systems as well as with corporate systems for input and reporting ...

  9. Consumer Reports - Wikipedia

    en.wikipedia.org/wiki/Consumer_Reports

    Consumer Reports Best Buy Drugs is available free on Consumer Reports Health.org. It compares prescription drugs in over 20 major categories, such as heart disease, blood pressure and diabetes, and gives comparative ratings of effectiveness and costs, in reports and tables, in web pages and PDF documents, in summary and detailed form.

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