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Request the caller’s name, company details, street address and a callback number. Once you have it, do an internet search to make sure the information pulls up a legitimate business.
More: Michigan First Credit Union customers upset after losing thousands to fraud More: Oakland County woman lost $16,500 in gift card scam that went on for more than a year
2. Sign up for Credit Monitoring. Knowledge is power and keeping track of what’s happening with your credit, BEFORE a scammer gets to you is a great tool.
The Payment Card Industry Data Security Standard (PCI DSS) is the data security standard created to help financial institutions process card payments securely and reduce card fraud. [2] Credit card fraud can be authorised, where the genuine customer themselves processes payment to another account which is controlled by a criminal, or ...
Collect call fraud: most automated collect call systems allow the caller to record a short audio snippet, intended to identify the caller so that the recipient can decide whether or not to accept the charges. With the system being automated, the caller could insert any message they want, free of charge, as long as it fit within the short ...
An automated message says "that someone has ordered a free medical alert system for you, and this call is to confirm shipping instructions" before the call is transferred to a live operator who requests the elderly patient's credit card and identity card numbers. The device is not free; there is a high monthly charge for "monitoring".
The scam here is that the number is a premium-rate number owned by the scammers, so, by calling them, you incur a high charge rate, often the second the call goes through. How to stay safe:
• Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.
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