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Extra-role behavior (ERB), first defined by Van Dyne, Cummings and Mclean-Parks (1995, as cited in Organ, Podsakoff, & MacKenzie, 2006), is another construct similar to OCB. ERB is defined as "behavior that attempts to benefit the organization and that goes beyond existing role expectations" (Organ et al., 2006, p. 33).
By Heather Huhman Mistakes happen. Let's say you were absent from a high-priority client meeting, dropped the ball on a big account, or maybe even mishandled a large sum of company money. While ...
A performance appraisal, also referred to as a performance review, performance evaluation, [1] (career) development discussion, [2] or employee appraisal, sometimes shortened to "PA", [a] is a periodic and systematic process whereby the job performance of an employee is documented and evaluated. This is done after employees are trained about ...
Counterproductive work behavior (CWB) is employee's behavior that goes against the legitimate interests of an organization. [1] This behavior can harm the organization, other people within it, and other people and organizations outside it, including employers, other employees, suppliers, clients, patients and citizens.
Buckingham and Coffman discuss the fallacies of standard management thinking and how good managers create and sustain employee satisfaction.The book is a result of observations based on 80,000 interviews with managers [3] as conducted by the Gallup Organization in the last 25 years.
The Taylor Review with the full title Good Work: The Taylor Review of Modern Working Practices (July 2017) was a review submitted to the UK government concerning employee and worker rights in UK labour law. The review team which produced the review was chaired by Matthew Taylor, Chief Executive of the Royal Society of the Arts.
In jobs where people work closely or are highly interdependent, performance may include the degree to which a person helps out the groups and his or her colleagues. This might include acting as a good role model, coaching, giving advice or helping maintain group goals. Many jobs also have a supervisory or leadership component. The individual ...
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