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  2. Emotions in the workplace - Wikipedia

    en.wikipedia.org/wiki/Emotions_in_the_workplace

    Emotional work is described as "emotion that is authentic, not emotion that is manufactured through surface acting…rarely seen as a profit center for management". [10] "The person whose feelings are easily aroused (but not necessarily easily controlled) is going to have far more difficulty in dealing with emotionally stressful situations.

  3. Emotional labor - Wikipedia

    en.wikipedia.org/wiki/Emotional_labor

    Emotional labor is an essential part of many service jobs, including many types of sex work. Through emotional labor sex workers engage in different levels of acting known as surface acting and deep acting. These levels reflect a sex worker's engagement with the emotional labor.

  4. Affective events theory - Wikipedia

    en.wikipedia.org/wiki/Affective_Events_Theory

    Affective events theory model Research model. Affective events theory (AET) is an industrial and organizational psychology model developed by organizational psychologists Howard M. Weiss (Georgia Institute of Technology) and Russell Cropanzano (University of Colorado) to explain how emotions and moods influence job performance and job satisfaction. [1]

  5. Emotion work - Wikipedia

    en.wikipedia.org/wiki/Emotion_work

    Emotion work is understood as the art of trying to change in degree or quality an emotion or feeling. [1]Emotion work may be defined as the management of one's own feelings, or work done in an effort to maintain a relationship; [2] there is dispute as to whether emotion work is only work done regulating one’s own emotion, or extends to performing the emotional work for others.

  6. Interpersonal emotion regulation - Wikipedia

    en.wikipedia.org/wiki/Interpersonal_emotion...

    Interpersonal emotion regulation is the process of changing the emotional experience of one's self or another person through social interaction. It encompasses both intrinsic emotion regulation (also known as emotional self-regulation), in which one attempts to alter their own feelings by recruiting social resources, as well as extrinsic emotion regulation, in which one deliberately attempts ...

  7. Emotional self-regulation - Wikipedia

    en.wikipedia.org/wiki/Emotional_self-regulation

    As people get older their motivation to seek emotional meaning in life through social ties tends to increase. [88] Autonomic responsiveness decreases with age, and emotion regulation skill tends to increase. [89] Emotional regulation in adulthood can also be examined in terms of positive and negative affectivity. [90]

  8. Dying To Be Free - The Huffington Post

    projects.huffingtonpost.com/dying-to-be-free...

    In another class, he filled out a worksheet asking him to identify his favorite color and other favorite things that might help him relate to other addicts. Despite the story the records tell of Patrick’s generally happy disposition and his willingness to role-play his way to sobriety, he still hadn’t shed the self-doubt he had carried with ...

  9. Emotional competence - Wikipedia

    en.wikipedia.org/wiki/Emotional_competence

    Emotional quotient (EQ) is a measure of self-emotional control ability, introduced in American psychologist Peter Salovey in 1991. The emotional quotient is commonly referred to in the field of psychology as emotional intelligence [6] (also known as emotional competence or emotional skills). IQ reflects a person's cognitive and observational ...