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"Information quality" is a measure of the value which the information provides to the user of that information. [1] "Quality" is often perceived as subjective and the quality of information can then vary among users and among uses of the information. Nevertheless, a high degree of quality increases its objectivity or at least the ...
Information quality management is an information technology (IT) management discipline encompassing elements of quality management, information management and knowledge management. [1] It further encompasses the COBIT information criteria of efficiency, effectiveness, confidentiality, integrity, availability, compliance and reliability.
Traditionally, quality acts as one of five operations/project performance objectives dictated by operations management policy. Operations management, by definition, focuses on the most effective and efficient ways for creating and delivering a good or service that satisfies customer needs and expectations. [23]
The intersection of technology and quality management software prompted the emergence of a new software category: Enterprise Quality Management Software (EQMS). EQMS is a platform for cross-functional communication and collaboration that centralizes, standardizes, and streamlines quality management data from across the value chain.
A quality management system (QMS) is a collection of business processes focused on consistently meeting customer requirements and enhancing their satisfaction. It is aligned with an organization's purpose and strategic direction ( ISO 9001:2015 ). [ 1 ]
Information quality (InfoQ) is the potential of a data set to achieve a specific (scientific or practical) goal using a given empirical analysis method. Definition
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In practice, data quality is a concern for professionals involved with a wide range of information systems, ranging from data warehousing and business intelligence to customer relationship management and supply chain management. One industry study estimated the total cost to the U.S. economy of data quality problems at over U.S. $600 billion ...