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  2. Foundever - Wikipedia

    en.wikipedia.org/wiki/Foundever

    Foundever provides out-sourced call center services, as well as consulting, analytics, and support for other business processes. [18] The company operates out of large buildings with employees that speak different languages. [13] Its call centers are used for things like sales, customer service, collections, and back-office work.

  3. List of call centre companies - Wikipedia

    en.wikipedia.org/wiki/List_of_call_centre_companies

    The following is a list of notable call centre companies: Company Founded Employees Revenue Locations Atento: 1999 154,000 Concentrix: 1983 290,000+ US$5.3 billion (2020)

  4. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    The term "call center" was first published and recognised by the Oxford English Dictionary in 1983. The 1980s saw the development of toll-free telephone numbers to increase the efficiency of agents and overall call volume. Call centers increased with the deregulation of long-distance calling and growth in information-dependent industries. [11]

  5. McCoy Center - Wikipedia

    en.wikipedia.org/wiki/McCoy_Center

    The McCoy Center [2] is an office building located in Columbus, Ohio.The building was acquired by JPMorgan Chase & Co. with its 2004 merger with Bank One Corporation.Formally known as the Corporate Center Columbus (or more often and colloquially "Polaris"), the building was renamed after the merger to honor the McCoy family, who led the Columbus-based Bank One for three generations.

  6. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Contact-center automation, CCA, the practice of having an integrated system that coordinates contacts between an organization and the public, is designed to reduce the repetitive and tedious parts of a contact center agent's job. Automation prevents this by having pre-recorded audio messages that help customers solve their problems.

  7. AOL Mail

    mail.aol.com

    Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

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