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Its telephone number, PEnnsylvania 6-5000, was the namesake of a swing jazz song and was claimed to be the oldest continuously-used telephone number in New York City. It exited the Hilton chain following its purchase by William Zeckendorf Jr. in 1979. The Savoy-Plaza Hotel was purchased by Hilton in 1957 and was operated as Savoy Hilton until 1964.
The reservations team in 1955 consisted of eight members on staff booking reservations for any of Hilton's then 28 hotels. Reservations agents used the "availability board" to track records. The chalkboard measured 30 feet (9.1 m) by 6 feet (1.8 m) and allowed HILCRON to make over 6,000 reservations in 1955. [ 32 ]
Although the hotel's owners claimed that (212) 736-5000 was "the oldest continuously in-service telephone number in New York", [268] the veracity of this claim is disputed. [269] [270] Phone numbers in New York City existed as early as the 1880s, [269] and the phone number may have been changed at some point before 1992. [270]
These are known in the industry as "central reservations offices". Staff members at these call centres take calls from clients wishing to make reservations or other inquiries via a public number, usually a 1-800 number. These centres may operate as many as 24 hours per day, seven days a week, depending on the call volume the chain receives. [29]
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Hotels.com was established in 1991 by David Litman and Robert Diener as the Hotel Reservations Network (HRN), providing hotel booking via a toll-free phone number in the United States. [2] In 2001, the company was acquired by USA Networks Inc (USAI) which also acquired a controlling interest in Expedia, an online travel booking company.
Motel 6 is an American chain of motels with locations in the United States and Canada. The chain was founded in Santa Barbara, California, in 1962 by William W. Becker and Paul Greene, and derives its name from the fact that rooms initially cost only six dollars.