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  2. Case management (US healthcare system) - Wikipedia

    en.wikipedia.org/wiki/Case_management_(US...

    The Case Management process encompasses communication and facilitates care along a continuum through effective resource coordination. The goals of Case Management include the achievement of optimal health, access to care and appropriate utilization of resources, balanced with the patient's right to self determination.

  3. Agentic AI is a ‘new labor model, new productivity model, and ...

    www.aol.com/finance/agentic-ai-labor-model...

    All the new products and all the new technology and the continuum of innovation and the continuum of customer success are extremely important to me, but I would say the continuum of giving is ...

  4. Conduent - Wikipedia

    en.wikipedia.org/wiki/Conduent

    In February 2019, Conduent sold some of its customer care contracts to Skyview Capital, which created a new business called Continuum Global Solutions LLC. [13] In February 2020, Conduent announced the appointment of Clifford Skelton to become the Chief Executive Officer. Prior to the appointment, Skelton has been serving as Conduent's interim ...

  5. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.

  6. Contact AOL customer support

    help.aol.com/articles/account-management...

    Contact AOL customer support The AOL Help site is your starting point for getting support from AOL. Support may come via phone, chat, social media or help articles, depending on the question or issue you have.

  7. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Customer relationship management (CRM) is a process in which a business or another organization administers its interactions with customers, ...

  8. Transitional care - Wikipedia

    en.wikipedia.org/wiki/Transitional_care

    Continuity of health care (also called continuum of care [3]) is to what degree the care is coherent and linked, in turn depending on the quality of information flow, interpersonal skills, and coordination of care. [4] Continuity of health care means different things to different types of caregivers, and can be of several types:

  9. Service system - Wikipedia

    en.wikipedia.org/wiki/Service_system

    A service system (also customer service system (CSS)) is a configuration of technology and organizational networks designed to deliver services that satisfy the needs, wants, or aspirations of customers.

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