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After the acquisition by HP, the application was rebranded as HP Service Manager and was included in the HP OpenView product suite. HP offers the application as a service desk solution that enables IT to work as a single organization, governed by a consistent set of processes to handle service delivery and support quickly and efficiently. [2]
A new user group, the HP Software Solutions Community, officially launched publicly in April 2010 and includes all former software-related communities. [28] In June 2011, HP Software announced a new Discover Performance community and online resource center designed to serve IT executives and CIOs. [29]
According to ZDNet and IDC, HP is the world's sixth largest software company. [4] [5] HP IT Management Software was the largest category of software sold by the HP Software Division. The concept behind IT management software is that IT needs to support the business and be run as a business rather than a cost center.
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HP OpenView is the former name for a Hewlett-Packard product family that consisted of network and systems management products. In 2007, HP OpenView was rebranded as HP BTO (Business Technology Optimization) Software when it became part of the HP Software Division.
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HP Network Management Center (NMC) is a suite of integrated HP software used by network managers in information technology departments. The suite allows network operators to see, catalog and monitor the routers, switches, and other devices on their network.