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Operations management is concerned with designing and controlling the production of goods and services, [1] ensuring that businesses are efficient in using resources to meet customer requirements.
Operational planning (OP) is the process of implementing strategic plans and objectives to reach specific goals. [1] In an Introduction to Management and Organizational Behavior, Barbara Carlin and Marina Sebastijanovic suggest that operational planning is one of the four basic types of planning involved in organizational management.
[1] [2] Operational Excellence leverages earlier continuous improvement methodologies such as Lean Thinking, Six Sigma, OKAPI, [3] and scientific management. [4] The concept was introduced in the 1970s by Dr. Joseph M. Juran, [4] who taught Japanese business leaders quality improvement methods. It gained prominence in the United States during ...
[2] When qualitatively interpreting the quantitative results of the benchmarking, one has to take the company strategy into consideration - as well as the individual strategies of the other members of the peer group. If not done, quantitative results that are a consequence of strategy, not of inefficiency, can't be eliminated.
Target operating model is a description of the desired state of the operating model of an organization. When working on the operating model, it is normal to define the "as is" model and the "to be" model.
It documents the approved standard procedures for performing operations safely to produce goods and provide services. [2] Compliance with the operations manual will generally be considered as activity approved by the persons legally responsible for the organisation. [3] The operations manual is intended to remind employees of how to do their job.
Operational technology (OT) is hardware and software that detects or causes a change, through the direct monitoring and/or control of industrial equipment, assets, processes and events. [1]
Larger organizations generally have three hierarchical levels of managers, [1] [need quotation to verify] organized in a pyramid structure: . Senior management roles include the board of directors and a chief executive officer (CEO) or a president of an organization.