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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams. Always go directly to AOL Help Central for legitimate AOL customer support. • Never click suspicious-looking links. Hover over hyperlinks with your cursor to preview the destination URL.

  3. Sick of those scam text messages? What you can do - AOL

    www.aol.com/sick-those-scam-text-messages...

    Here is what you should do if you get a scam text: Copy the message, without clicking on a link, and forward it to 7726 (SPAM). This helps your wireless provider spot and block similar messages in ...

  4. Download, install, or uninstall AOL Desktop Gold

    help.aol.com/articles/aol-desktop-downloading...

    1. Search your inbox for the subject line 'Get Started with AOL Desktop Gold'. 2. Open the email. 3. Click Download AOL Desktop Gold or Update Now. 4. Navigate to your Downloads folder and click Save. 5. Follow the installation steps listed below.

  5. I’ve been scammed — will my bank refund the money? - AOL

    www.aol.com/finance/do-banks-refund-scammed...

    Whether your bank refunds money lost in a scam depends on several factors: the type of scam, how you sent the funds, the bank’s policies and if you authorized the transaction. Learn more in our ...

  6. Recognize a hacked AOL Mail account

    help.aol.com/articles/recognize-a-hacked-aol...

    5. Check to make sure your recovery options are up-to-date. 6. Consider enabling two-step verification to add an extra layer of security to your account. Review our help article for ways you can keep your account safe.

  7. Windows Defender Security Center scam: How to protect your ...

    www.aol.com/windows-defender-security-center...

    Tech expert Kurt “CyberGuy" Knutsson says a tech support scam used a fake Windows Defender pop-up, tricking the victim to call and download software. Windows Defender Security Center scam: How ...

  8. Technical support scam - Wikipedia

    en.wikipedia.org/wiki/Technical_support_scam

    In September 2011, Microsoft dropped gold partner Comantra from its Microsoft Partner Network following accusations of involvement in cold-call technical-support scams. [60] However, the ease with which companies that carry out technical support scams can be launched makes it difficult to prevent tech support scams from taking place. [61]

  9. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail , if its an official marketing email, or Official Mail , if it's an important account email.