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Concentrix: 1983 290,000+ US$5.3 billion (2020) Conduent: 2017 31,000 (2021) US$4.140 billion (2021) 22 countries (2021) Contact Centre Cymru: 2005 Convergys ...
Concentrix Corporation is an American business process outsourcing company headquartered in Newark, California. It was a subsidiary of SYNNEX Corporation (NYSE: SNX) since 2006 and went public as an independent company on December 1, 2020.
Convergys Corporation was a corporation based in Cincinnati, Ohio, that sold customer management and information management products, primarily to large corporations. . Customer management products included agent assisted, self-service and care software tailored to the communications, financial services, technology, retail, healthcare and government
A Teletech BPO site in Cainta, Rizal. Call centers in the Philippines began as providers of email response and managing services then broadened to industrial capabilities for almost all types of customer relations, ranging from travel services, technical support, education, customer care, financial services, online business-to-customer support, and online business-to-business support.
Skyline of Cebu IT Park as 2024. Tenants in IT Park include Cebu Bombardier, NEC, SPI Tech, 1&1 Internet Philippines, Inc., Aegis (now acquired by Teleperformance), Concentrix (formerly Convergys, which later acquired both eTelecare and Stream), Qualfon, Promotional USB, Accenture, NCR, IBM, Microsoft, Xlibris/Author Solutions, JP Morgan Chase, WorldRemit, Epson and 24-7 Intouch. [6]
eTelecare Global Solutions, Inc (Nasdaq: ETEL) (PSE:ETEL), was a provider of complex business process outsourcing (BPO).. eTelecare Global Solutions provides outsourced service through voice, email, and chat for companies in such industries such as consumer electronics, telecommunications, financial services, travel, and media.
On 9 January 2020, Dennis Polk, President and Chief Executive Officer of Synnex, announced plans to separate SYNNEX and Concentrix into two publicly traded companies. [15] [16] The spinoff was completed on 1 December 2020, with Synnex shareholders getting one share of Concentrix for each share of Synnex they held. [17]
The Philippines is assigned an international dialing code of +63 by ITU-T. Telephone numbers are fixed at eight digits for area code 02 , and seven digits for area codes from 03X to 09X , with area codes fixed at one, two, or three digits (a six-digit system was used until the mid-1990s; four to five digits were used in the countryside).