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We are the independent regulator of Ontario’s electricity and natural gas sectors. We protect the interests of consumers and deliver public value that contributes to Ontario’s economic, social and environmental development. Learn More.
For residential and small business customers that buy electricity from their utility, there are three different types of rates (also called prices here). The Ontario Energy Board sets rates once a year on November 1. With TOU and ULO, the price depends on when you use electricity.
We establish electricity and natural gas rates. We oversee energy companies to ensure they comply with the rules. We publish data on utilities' performance. And we monitor how well the wholesale electricity market is working.
We are Ontario’s independent regulator of the electricity and natural gas sectors. We protect consumers and make decisions that serve the public interest. Our goal is to promote a sustainable and efficient energy sector, for today and tomorrow.
We offer programs to help customers with their electricity bills. One of them is the Ontario Electricity Support Program (OESP). It provides an ongoing monthly credit directly on qualified consumers’ electricity bills.
As Ontario’s independent energy regulator, we make decisions and rules to ensure that consumers are treated fairly and that the energy sector is reliable and sustainable. We oversee how energy companies operate to ensure the public interest is served.
The Ontario Energy Board sets the rates that appear on the Electricity line of your bill, including time-of-use and tiered rates. Find out what's involved in setting these rates, how they work and how often they change.
Learn about the government programs and incentives that help Canadians consume less energy and save money, including the Canada Greener Homes Grant. Support programs are available for customers who need assistance with their bill payments.
Support for agency/licensee questions about the Low-income Energy Assistance Program or the Ontario Electricity Support Program; Licensee or market participant questions about Winter Disconnection Ban; Rules, cost responsibilities or processes for load and Distributed Energy Resources connections
The Ontario Energy Board (OEB) announced today that electricity prices under the Regulated Price Plan (RPP) for households, small business and farms will change as of November 1, 2024. Winter Time-of-Use (TOU) hours and the change in threshold for residential customers on Tiered pricing will also take effect.