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The City of Madison uses an online Municipal Services payment portal for all bill pay. If you would like to use e-billing, auto-pay, or receive water use notifications, you will need to create a new account and sign up for these features.
Madison Customer Assistance Program (MadCAP) MadCAP assists eligible households by providing up to a $30 monthly credit (discount) on their Municipal Services Bill.
Create an account to view details, manage single & multi-accounts, multi-bill pay, and e-Billing. Sign in or sign up.
Pay a Madison Municipal Services Bill. Water, sewer, stormwater, urban forestry, and landfill. Policing Forward. Training Registration. Property Taxes. Pay Business Personal Property Taxes. Look up your Property Taxes and Tax Payment Receipt. The City of Madison is no longer taking online payments for 2023 Real Estate Taxes.
My Account: Login. Email: Password: Forget your password? Reset Password. Don't have an account? Register. In order to login to your My Account, your web browser must have Cookies enabled.
We have made enhancements to our online account access system! If you are used to logging in with your account number (i.e. 123-4567-89) and password then please begin using your email address and the same password instead.
New Users: Learn about creating a new account and enrolling in auto-pay. For support: email municipalbilling@cityofmadison.com. Please include your name, address and phone number. Fees: Checking and savings accounts (eCheck) have no fee. Credit and debit card payments have a $2.95 service fee.