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Conflict resolution is conceptualized as the methods and processes involved in facilitating the peaceful ending of conflict and retribution.Committed group members attempt to resolve group conflicts by actively communicating information about their conflicting motives or ideologies to the rest of group (e.g., intentions; reasons for holding certain beliefs) and by engaging in collective ...
Conflict management is the process of limiting the negative aspects of conflict while increasing the positive aspects of conflict in the workplace. The aim of conflict management is to enhance learning and group outcomes, including effectiveness or performance in an organizational setting.
Organizational conflict, or workplace conflict, is a state of discord caused by the actual or perceived opposition of needs, values and interests between people working together. Conflict takes many forms in organizations. There is the inevitable clash between formal authority and power and those individuals and groups affected.
Conflict is a social process that is exacerbated when individual members of a group take sides in the debate. Among the methods to resolve conflict is mediation of the dispute by a group member not currently involved in the dispute. More specifically, a mediator is defined as a person who attempts to resolve a conflict between two group members ...
Society perceives conflict as something that one should resolve as quickly as possible. [70] Mediators see conflict as a fact of life that when properly managed can benefit the parties. [19] [70] [71] [full citation needed] The benefits of conflict include the opportunity to renew relationships and make positive changes for the future.
Conflict is usually found in an individualistic culture, where competition and individual achievement is stressed over interdependence. [6] Communication is often seen as crucial to maintaining a healthy relationship, and the way one resolves conflict is important to maintaining healthy relationships.
A variation on this, peace studies, is an interdisciplinary effort aiming at the prevention, de-escalation, and solution of conflicts by peaceful means, based on achieving conflict resolution and dispute resolution at the international and domestic levels based on positive sum, rather than negative sum, solutions.
This grid posits the interaction of task with relationship and shows that according to how people value these, there are five basic ways of interacting with others. In 1974, Kenneth W. Thomas and Ralph H. Kilmann introduced their Thomas–Kilmann Conflict Mode Instrument (Tuxedo NY: Xicom, 1974).