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  2. Questionnaire for User Interaction Satisfaction - Wikipedia

    en.wikipedia.org/wiki/Questionnaire_for_User...

    The Questionnaire For User Interaction Satisfaction (QUIS) is a tool developed to assess users' subjective satisfaction with specific aspects of the human-computer interface. It was developed in 1987 by a multi-disciplinary team of researchers at the University of Maryland Human–Computer Interaction Lab .

  3. American Customer Satisfaction Index - Wikipedia

    en.wikipedia.org/wiki/American_Customer...

    A company's ACSI score is derived from three manifest variables (i.e. survey questions) within the ACSI questionnaire, each rated on a 1-10 scale by the respondents interviewed for that company, government agency, or other organization: [7]

  4. Social Support Questionnaire - Wikipedia

    en.wikipedia.org/wiki/Social_Support_Questionnaire

    The questionnaire is designed so that each question has a two-part answer. The first part asks the interviewee to list up to nine people available to provide support that meet the criteria stated in the question. These support individuals are specified using their initials in addition to the relationship to the interviewee. [5]

  5. Consumer Assessment of Healthcare Providers and Systems

    en.wikipedia.org/wiki/Consumer_Assessment_of...

    To customize a standardized CAHPS survey, users can add questions on a variety of topics. The development of CAHPS surveys is funded and overseen by the Agency for Healthcare Research and Quality (AHRQ), a branch of the United States Department of Health and Human Services. AHRQ does not administer the surveys.

  6. Gross National Well-being - Wikipedia

    en.wikipedia.org/wiki/Gross_National_Well-being

    The subjective survey part of the GNW measurement system is structured into seven areas or dimensions. [16] Each area or dimension satisfaction rating is scaled from 0–10: 0 being very dissatisfied, 5 being neutral, and 10 is very satisfied. Mental & Emotional Wellbeing Overall Satisfaction (0-10):

  7. Customer satisfaction - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction

    A 2008 survey found that only 3.5% of Chinese consumers were satisfied with their online shopping experience. [37] A 2020 Arizona State University survey found that customer satisfaction in the United States is deteriorating. Roughly two-thirds of survey participants reported feeling "rage" over their experiences as consumers.

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