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The purpose of this step is to measure the specification of problem/goal. This is a data collection step, the purpose of which is to establish process performance baselines. The performance metric baseline(s) from the Measure phase will be compared to the performance metric at the conclusion of the project to determine objectively whether ...
The seven basic tools of quality are a fixed set of visual exercises identified as being most helpful in troubleshooting issues related to quality. [1] They are called basic because they are suitable for people with little formal training in statistics and because they can be used to solve the vast majority of quality-related issues.
Quality management ensures that an organization, product or service consistently functions well. It has four main components: quality planning, quality assurance, quality control, and quality improvement. [1] Quality management is focused both on product and service quality and the means to achieve it.
Total quality management (TQM) is an organization-wide effort to "install and make a permanent climate where employees continuously improve their ability to provide on-demand products and services that customers will find of particular value."
Standards and process deviations are identified and addressed throughout development by project managers or quality managers, who also ensure that changes to functionality, performance, features, architecture and component (in general: changes to product or service scope) are made only after appropriate review, e.g. as part of change control ...
Implementation Process Because software implementation always results in a change within an organization, an implementation process is defined as the process of preparing an organization for an organizational change and the actual implementation and embedding of that change. In this context, the term implementation process represents the way ...
The Personal Software Process (PSP) is a structured software development process that is designed to help software engineers better understand and improve their performance by bringing discipline to the way they develop software and tracking their predicted and actual development of the code. It clearly shows developers how to manage the ...
Quality control (QC) is a process by which entities review the quality of all factors involved in production. ISO 9000 defines quality control as "a part of quality management focused on fulfilling quality requirements". [1] This approach places emphasis on three aspects (enshrined in standards such as ISO 9001): [2] [3]
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