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  2. 6 Target Items That Have the Most Customer Complaints - AOL

    www.aol.com/6-target-items-most-customer...

    GOBankingRates searched Target.com to find some of the items with the lowest customer satisfaction ratings and most scathing reviews. Take a look at what you shouldn’t be buying at Target ...

  3. Criticism of Comcast - Wikipedia

    en.wikipedia.org/wiki/Criticism_of_Comcast

    Comcast's customer service rating by the ACSI surveys indicate that the company's customer service has never improved since the surveys began in 2001. Analysis of the surveys states that "Comcast is one of the lowest scoring companies in ACSI. As its customer satisfaction eroded by 7% over the past year, revenue increased by 12%."

  4. T-Mobile has outranked the rest of the big four carriers in the latest American Customer Satisfaction Index (ACSI), knocking Verizon off its throne. While prepaid company TracFone Wireless remains ...

  5. American Customer Satisfaction Index - Wikipedia

    en.wikipedia.org/wiki/American_Customer...

    ACSI data show that certain sectors, industries and companies have consistently high customer satisfaction, while others are almost always below average (with the National ACSI score reflecting the average). At the sector level, manufacturing — including both durable and non-durable goods — typically

  6. Comcast - Wikipedia

    en.wikipedia.org/wiki/Comcast

    Comcast's Customer Service Rating by the ACSI surveys indicate that the company's customer service has not improved since the surveys began in 2001. Analysis of the surveys states that "Comcast is one of the lowest scoring companies in ACSI. As its customer satisfaction eroded by 7% over the past year, revenue increased by 12%."

  7. Apple overtakes Microsoft as the best-managed company ... - AOL

    www.aol.com/news/apple-overtakes-microsoft-best...

    Apple's score score of 62.7 in the Drucker ranking for employee engagement and development was the lowest of any company in the top 10. Read the original article on Business Insider Show comments

  8. Customer satisfaction - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction

    Customer satisfaction is a term frequently used in marketing to evaluate customer experience. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products ...

  9. Lowe's Companies (LOW) Q1 2024 Earnings Call Transcript - AOL

    www.aol.com/lowes-companies-low-q1-2024...

    Lowe's Companies (NYSE: LOW) Q1 2024 Earnings Call ... Customer satisfaction scores were up 100 basis points over last year as we continue to improve our shopping experience for homeowners and ...