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Learn to manage your spam folder, rescue important emails that don't belong there and filter incoming junk out of your primary email inbox. ... Outlook: Scroll right past 'sent mail' to a folder ...
Search for them - Locate misplaced emails using our basic or advanced search options. Spam and Trash - These folders don't show in search results. Check them manually. If you keep finding unexpected emails in Spam, even after marking them as "Not Spam," check out the info on third-party email apps.
On the flip side, junk email can easily make its way past the spam folder filter and into your main email inbox. Sometimes, that spam can contain phishing links and other malicious code.
Check your account email client. One of the top reasons a user can't find their emails is due to settings from a third-party email client such as Outlook or the Mail app on your phone. Chances are the settings in the program are set to delete the emails from the AOL server each time you check your mail.
• If you've set up filters, the settings may be routing some emails to the trash. You can review your filter settings in New AOL Mail and edit or delete any incorrect filters • If you're using a mobile app or program that's setup to delete email from the server, you'll need to contact the manufacturer for help.
While 99.9% of spam, malware and phishing emails are being caught by our spam filters, occasionally some can slip through. When this happens, it's very important to mark the email as spam, then our system will learn that messages from a specific sender aren't good and helps us make AOL Mail even better at recognizing future spam emails.
If your Mail settings don't have Rich Text or HTML enabled, you could have problems with viewing images in forwarded emails. These settings can be enabled from the Mail Settings page. Send image as an attachment: If you've sent an image in an email, but your recipient didn't receive it there may have been a problem with the way the file was sent.
Select the email. Click Spam.; If you're given the option, click Unsubscribe and you will no longer receive messages from the mailing list. If you click the "Mark as Spam" icon, the message will be marked as spam and moved into the spam folder.
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related to: can't find spam folder outlook email recovery