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As customer reviews have become integral to Amazon marketing, reviews have been challenged on accuracy and ethical grounds. [358] In 2004, The New York Times [359] reported that a glitch in the Amazon Canada website revealed that a number of book reviews had been written by authors of their own books or of competing books. Amazon changed its ...
No two Amazon email scams look alike, which makes them tough to spot. In one common scam, you might receive a receipt and shipping confirmation for an Amazon order you never placed. Another type ...
Abuses akin to ballot stuffing of favourable reviews by the seller (known as incentivized reviews), or negative reviews by competitors, need to be policed by the review host site. Indeed, gathering fake reviews has become big business. [2] In 2012, for example, fake book reviews have been revealed as significantly affecting ratings on Amazon.
One of the first appearances of the term "review bomb" was in a 2008 Ars Technica article by Ben Kuchera describing the effect in regards to Spore, in which users left negative reviews on Amazon citing the game's perceived lackluster gameplay and digital rights management system. Kuchera wrote "Review-bombing Amazon is a particularly nasty way ...
Spore was review bombed on Amazon in 2008 after publisher Electronic Arts incorporated a digital rights management (DRM) system that limited buyers' ability to install the game more than three times. This system was meant to prevent piracy, but ultimately led to a coordinated backlash with buyers feeling like they were "renting a broken game." [1]
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A review aggregator is a system that collects reviews and ratings of products and services, such as films, books, video games, music, software, hardware, or cars. This system then stores the reviews to be used for supporting a website where users can view the reviews, selling information to third parties about consumer tendencies, and creating databases for companies to learn about their ...
Goodreads' review system is more easily "gamed" than other online book-review platforms, although Goodreads remains by far the most popular website for book reviews. [73] [74] Amazon.com does not allow reviews to be posted for most books that have not yet been released, and Amazon book reviews indicate whether the user leaving the review ...