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  2. Crisis communication - Wikipedia

    en.wikipedia.org/wiki/Crisis_communication

    The author suggests that organizations should develop a crisis communication plan that includes a proactive communication strategy and that is tailored to the specific crisis at hand. [35] The use of proactive crisis communication and the use of "stealing thunder" can be an effective strategy for managing crisis and minimizing reputational damage.

  3. Apology (act) - Wikipedia

    en.wikipedia.org/wiki/Apology_(act)

    In a communication crisis, there is an extensive process for apologizing. The rhetorical concept of kategória involves a community accusing an individual or organization of misconduct that leads to a social legitimation crisis. Trust is broken with wrongful actions and people expect to receive apologies in order to give forgiveness to re ...

  4. Discourse of renewal - Wikipedia

    en.wikipedia.org/wiki/Discourse_of_renewal

    Discourse of renewal is a theory in crisis communication that seeks to establish and emphasize "learning from the crisis, ethical communication, communication that is prospective in nature, and effective organizational rhetoric.” [1]

  5. Situational crisis communication theory - Wikipedia

    en.wikipedia.org/wiki/Situational_crisis...

    Situational Crisis Communication Theory (SCCT,), is a theory in the field of crisis communication. It suggests that crisis managers should match strategic crisis responses to the level of crisis responsibility and reputational threat posed by a crisis. [1] SCCT was proposed by W. Timothy Coombs in 2007.

  6. Image restoration theory - Wikipedia

    en.wikipedia.org/wiki/Image_restoration_theory

    Image restoration theory can be applied as an approach for understanding both personal and organizational crisis situations. It is a component of crisis communication, which is a sub-specialty of public relations. Its purpose is to protect an individual, company, or organization facing a public challenge to its reputation.

  7. Law enforcement issues warning in the wake of ... - AOL

    www.aol.com/law-enforcement-issues-warning-wake...

    Following the killing of UnitedHealthcare CEO Brian Thompson and praise for the attack on social media, law enforcement is on high alert as calls for threats against health care executives and ...

  8. Retiree Mental Health Crisis: The Best & Worst States for ...

    www.aol.com/retiree-mental-health-crisis-best...

    Here’s a look at the best and worst states in each of our four data categories: mental health provider ratio, percentage of seniors who report 14 or more poor mental health days each month, and ...

  9. News anchor Annalisa Klebers says she was bullied by bosses ...

    www.aol.com/news-anchor-annalisa-klebers-says...

    What resulted, she claims, was months of being “gaslit” by supervisors, excluded from meetings, and having more and demeaning work piled on her — including fixing her co-anchor’s typos.