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  2. Conformance testing - Wikipedia

    en.wikipedia.org/wiki/Conformance_testing

    Conformance testing is applied in various industries where a product or service must meet specific quality and/or regulatory standards. This includes areas such as: [1] [3] [4] [7] [8] biocompatibility proofing; data and communications protocol engineering; document engineering; electronic and electrical engineering; medical procedure proofing

  3. Eight dimensions of quality - Wikipedia

    en.wikipedia.org/wiki/Eight_dimensions_of_quality

    Conformance: is the product made exactly as the designer intended. Durability : a measure of the length of a product’s life. Serviceability : the speed with which the product can be put into service when it breaks down, as well as the competence and the behavior of the service person.

  4. Quality assurance - Wikipedia

    en.wikipedia.org/wiki/Quality_assurance

    Quality assurance (QA) is the term used in both manufacturing and service industries to describe the systematic efforts taken to assure that the product(s) delivered ...

  5. Nonconformity (quality) - Wikipedia

    en.wikipedia.org/wiki/Nonconformity_(quality)

    In quality management, a nonconformity (sometimes referred to as a non conformance or nonconformance or defect) is a deviation from a specification, a standard, or an expectation. Nonconformities or nonconformance can be classified in seriousness multiple ways, though a typical classification scheme may have three to four levels, including ...

  6. ISO 9000 family - Wikipedia

    en.wikipedia.org/wiki/ISO_9000_family

    The ISO 9000 family is a set of international standards for quality management systems.It was developed in March 1987 by International Organization for Standardization.The goal of it is to help organizations ensure that they meet customer and other stakeholder needs within the statutory and regulatory requirements related to a product or service. [1]

  7. Philip B. Crosby - Wikipedia

    en.wikipedia.org/wiki/Philip_B._Crosby

    Definition of quality: Quality is defined as conformance to requirements, with requirements encompassing both product specifications and customer expectations. Quality system: The quality management system should be based on defect prevention, rather than relying on inspection or correction after the fact.

  8. Quality (business) - Wikipedia

    en.wikipedia.org/wiki/Quality_(business)

    Traditionally, quality acts as one of five operations/project performance objectives dictated by operations management policy. Operations management, by definition, focuses on the most effective and efficient ways for creating and delivering a good or service that satisfies customer needs and expectations. [23]

  9. Conformance - Wikipedia

    en.wikipedia.org/wiki/Conformance

    Conformance is how well something, such as a product, service or a system, meets a specified standard and may refer more specifically to: Conformance testing , testing to determine whether a product or system meets some specified standard