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  2. EFQM - Wikipedia

    en.wikipedia.org/wiki/EFQM

    The EFQM Model (known previously as the EFQM Excellence Model) is a management framework that support organisations in "managing change" and "improving performance." [2] A number of research studies have investigated the correlation between the adoption of holistic models such as The EFQM Model, and improved organizational results.

  3. Performance paradox - Wikipedia

    en.wikipedia.org/wiki/Performance_Paradox

    The "political model" – termed so by Meyer and Gupta because it "operates most openly in government, where a change in regime is followed swiftly by changes in policy and criteria used to assess policy outcomes" (1994, p. 354) – has organizations seeking to maximize a specific set of performance measures. Under this model, though, metrics ...

  4. Performance improvement - Wikipedia

    en.wikipedia.org/wiki/Performance_improvement

    Performance is an abstract concept and must be represented by concrete, measurable goals or objectives. For example, baseball athlete performance is abstract as it covers many different types of activities. Batting average is a concrete measure of a particular performance attribute for a particular game role, batting, for the game of baseball.

  5. Overconfidence effect - Wikipedia

    en.wikipedia.org/wiki/Overconfidence_effect

    If human confidence had perfect calibration, judgments with 100% confidence would be correct 100% of the time, 90% confidence correct 90% of the time, and so on for the other levels of confidence. By contrast, the key finding is that confidence exceeds accuracy so long as the subject is answering hard questions about an unfamiliar topic.

  6. Business performance management - Wikipedia

    en.wikipedia.org/.../Business_performance_management

    Business performance management (BPM) (also known as corporate performance management (CPM) [2] enterprise performance management (EPM), [3] [4] organizational performance management, or performance management) is a management approach which encompasses a set of processes and analytical tools to ensure that an organization's activities and output are aligned with its goals.

  7. Performance measurement - Wikipedia

    en.wikipedia.org/wiki/Performance_measurement

    Performance Reference Model of the Federal Enterprise Architecture, 2005. [6] Defining performance measures or methods by which they can be chosen is also a popular activity for academics—for example a list of railway infrastructure indicators is offered by Stenström et al., [7] a novel method for measure selection is proposed by Mendibil et ...

  8. Balanced scorecard - Wikipedia

    en.wikipedia.org/wiki/Balanced_scorecard

    Examples of the focus of such adaptations include the triple bottom line, [25] decision support, [32] public sector management, [33] and health care management. [34] The performance management elements of the UN's Results Based Management system have strong design and structural similarities to those used in the 3rd Generation Balanced ...

  9. Behavioral systems analysis - Wikipedia

    en.wikipedia.org/wiki/Behavioral_systems_analysis

    Behavioral systems analysis is an approach to organizational design and management. It is based on the premise that organizations are complex systems.As such, changes in one aspect of performance in an organization necessarily affects performance in another parts of an organization.