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Allegiance provided large organizations with tools for collecting and analyzing customer feedback and translating it into business insights in real-time. [1] [8] [9] The company’s flagship product, the Engage platform, is a feedback management platform that generates "customer intelligence" by drawing insights from multiple channels a client organization uses to connect with customers.
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An ATS is very similar to customer relationship management (CRM) systems, but are designed for recruitment tracking purposes. An Applicant tracking system has 8 main use cases: Source qualified candidates, Job posting, Parse resumes, Filter and search candidate database, Rank and rate candidates, Manange and track applicants, Schedule applicant ...
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