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Chief Customer Officers may be known by many titles; however, according to the Chief Customer Officer Council, the CCO is properly defined as "an executive who provides the comprehensive and authoritative view of the customer and creates corporate and customer strategy at the highest levels of the company to maximize customer acquisition ...
Chief customer officer (CCO) - Responsible in customer-centric companies for the total relationship with an organization’s customers; Chief data officer (CDO) - Responsible for enterprise-wide governance and utilization of information as an asset, via data processing, analysis, data mining, information trading and other means
Chief customer officer, the executive responsible for the total relationship with customers; Chief culture officer, the executive position responsible for cultural alignment of a company, described in a 2009 book by Grant McCracken; Civilian Communications Officer, a position in the Central Communications Command of London's Metropolitan Police ...
It typically involves activities relating to marketing, sales, logistics, product development and customer service to drive business growth and market share. As a corporate officer position, the CCO generally reports directly to the chief executive officer (CEO) and is primarily concerned with ensuring the integrated commercial success of an ...
A chief strategy officer (CSO) is an executive that usually reports to the CEO and has primary responsibility for strategy formulation and management, including developing the corporate vision and strategy, overseeing strategic planning, and leading strategic initiatives, including M&A, transformation, partnerships, and cost reduction.
A public relations officer (PRO) or chief communications officer (CCO) or corporate communications officer is a C-suite level officer responsible for communications, public relations, and/or public affairs in an organization. Typically, the CCO of a corporation reports to the chief executive officer (CEO). The CCO may hold an academic degree in ...
A chief revenue officer (CRO) is a corporate officer responsible for all revenue generation processes in an organization. In this role, a CRO is accountable for driving better integration and alignment between all revenue-related functions, including marketing , sales , customer support , pricing , and revenue management .
A chief business development officer (CBDO) is a position within a company established beside the other executive positions reporting to CEO and COO.The title is used to define a high-ranking position alongside the CEO.
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