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  2. Chain of survival - Wikipedia

    en.wikipedia.org/wiki/Chain_of_survival

    Mary M. Newman, co-founder and president/CEO of the Sudden Cardiac Arrest (SCA) Foundation and previous executive director of the National Center for Early Defibrillation at the University of Pittsburgh, [9] developed the chain of survival metaphor and first described it [6] in an article she wrote for the Journal of Emergency Medical Services ...

  3. Critical incident stress management - Wikipedia

    en.wikipedia.org/wiki/Critical_incident_stress...

    Critical incident stress management (CISM) is a system of support for individuals and groups who have been exposed to trauma. It is a form of psychological first aid . It includes pre-incident preparedness and acute crisis management through post-crisis follow-up.

  4. Crisis intervention - Wikipedia

    en.wikipedia.org/wiki/Crisis_intervention

    Critical incident debriefing is a widespread approach to counseling those in a state of crisis. This technique is done in a group setting 24–72 hours after the event occurred, and is typically a one-time meeting that lasts 3–4 hours, but can be done over numerous sessions if needed.

  5. Crisis management - Wikipedia

    en.wikipedia.org/wiki/Crisis_management

    The response shall include action in the following areas: crisis prevention, crisis assessment, crisis handling, and crisis termination. The aim of crisis management is to be well prepared for crisis, ensure a rapid and adequate response to the crisis, maintaining clear lines of reporting and communication in the event of crisis and agreeing ...

  6. Critical incident stress debriefing - Wikipedia

    en.wikipedia.org/wiki/Critical_Incident_Stress...

    Critical incident stress debriefing (CISD) is a form of psychological debriefing that features a specific structure and format, which were developed to address critical incident stress experienced by emergency service workers. [1] It was developed by Jeffrey Mitchell and is considered the most widely used today. [1]

  7. Critical incident technique - Wikipedia

    en.wikipedia.org/wiki/Critical_incident_technique

    The critical incident technique (or CIT) is a set of procedures used for collecting direct observations of human behavior that have critical significance and meet methodically defined criteria. These observations are then kept track of as incidents, which are then used to solve practical problems and develop broad psychological principles.

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  9. Crisis communication - Wikipedia

    en.wikipedia.org/wiki/Crisis_communication

    Different crisis response strategies include denial, diminish, rebuild, and reinforce. The importance of crisis timing strategies, such as pre-crisis preparation, crisis identification, crisis assessment, and crisis communication. Timing is critical in crisis management, as delays or inappropriate responses can worsen the crisis.