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Knowledge management (KM) is the set of procedures for producing, disseminating, utilizing, and overseeing an organization's knowledge and data.It alludes to a multidisciplinary strategy that maximizes knowledge utilization to accomplish organizational goals.
Knowledge management systems (software) include a range of about 1,500 or more different approaches to collect and contain information to then build knowledge that can be searched through specialised search tools. These include concept building tools and/or visual search tools that present information in a connected manner not originally ...
KMS, an abbreviation of Knowledge Management System, was a commercial second generation hypermedia system, originally created as a successor for the early hypermedia system ZOG. KMS was developed by Don McCracken and Rob Akscyn of Knowledge Systems, a 1981 spinoff from the Computer Science Department of Carnegie Mellon University.
Knowledge management (KM) as a system covers the process of knowledge creation and acquisition from internal processes and the external world. The collected knowledge is incorporated in organizational policies and procedures, and then disseminated to the stakeholders.
Knowledge management products adopted the term "knowledge-base" to describe their repositories but the meaning had a big difference. In the case of previous knowledge-based systems, the knowledge was primarily for the use of an automated system, to reason about and draw conclusions about the world.
A knowledge-based system (KBS) is a computer program that reasons and uses a knowledge base to solve complex problems. Knowledge-based systems were the focus of early artificial intelligence researchers in the 1980s. The term can refer to a broad range of systems.
History of knowledge management is quite short because there was a long-time lack of consensus on what would be a good definition of knowledge management. Before starting to use knowledge management as a theoretical frame there was only know-how about thinking with knowledge. The most important key factor of knowledge management is recognizing ...
Knowledge-Centered Service (KCS; previously known as Knowledge-Centered Support) is a service delivery method that focuses on knowledge as a key asset of the organization implementing it. Development began in 1992 by the Consortium for Service Innovation , [ 1 ] a non-profit alliance of service organizations.
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