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Emails from specific senders may be set up to go to the trash or other folders. Check your settings to view or change where they're going. • If you've set up filters, the settings may be routing some emails to the trash. You can review your filter settings in New AOL Mail and edit or delete any incorrect filters
Emails deleted from the apps will be placed in your Trash folder. Deleting email from the Trash removes it from your account. Apps that use POP. Desktop apps, like Outlook, Thunderbird, and Mac Mail, can access AOL Mail using POP. Copies of your email download to the app, so actions in the app won't affect your account.
Check your account email client. One of the top reasons a user can't find their emails is due to settings from a third-party email client such as Outlook or the Mail app on your phone. Chances are the settings in the program are set to delete the emails from the AOL server each time you check your mail.
Take control of where you'll end up after deleting or moving a message in AOL Mail. Choose to go back to the original folder, the next message, or the previous message after moving the email. 1. Click the Setting icon. 2. Click More Settings. 2. Click Viewing email. 3. Under "After moving a message," choose the option you want.
Create filters to make sure your incoming emails go where you want them to. Once you've created a filter, you'll be able to edit or delete it from the same screen. Filters can be deleted by clicking the X next to "Edit." Create a filter. 1. Click Create filter. 2. Enter the parameters of your filter. 3. Click Save. Edit a filter. 1. Mouse over ...
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You've Got Mail!® Millions of people around the world use AOL Mail, and there are times you'll have questions about using it or want to learn more about its features. That's why AOL Mail Help is here with articles, FAQs, tutorials, our AOL virtual chat assistant and live agent support options to get your questions answered.
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